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yes, by all means let the customer crawl on the floor, I'm sure I must have missed that lesson in retail 101.
And lest you, my poor reader, make excuses that it was some teenager working their first job, let me assure you that she was at least as old as me. You, unhappy Gap lady, have something to learn from fellow retailers especially the sweet 'barely more than a teenager' working at Gymboree who went to the back not once but twice to try and locate something for me, greeted other customers, handled a request from another store and even asked said store about my tights even though I told her she didn't need to worry. Now that's a retail star!
all this work and still no tights for Sienna's Christmas outfit...Keep your eyes out for a pair or tights with Scottie dogs preferably red or gray.
Customer Service is a lost art. Except at Scrapbook Destination. :)
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